We, the folks behind Rdio, want to hear what you have to say. Whether it’s a feature request, bug report, or some heart-felt praise, we’re all ears. This week’s Tip and Tricks is here to show you the best ways to be heard by someone at Rdio. We get great emails, tweets, and posts from Rdio’s awesome community every day, and we want to keep the conversation going.
One on one: Need more space to explain what you’re seeing, or have something for our eyes only? You can reach us by email. We’ll do our best to respond as soon as possible, usually within one business day. firstname.lastname@example.org is great place to let us know about bugs, mislabeled tracks, or feature requests.
Sharing is caring: Want to open up the conversation? You can search our forums or start a new thread to find out if anyone else has requested the same feature, or is experiencing the same issue—and we’ll chime in. You can also submit a message directly to us from a form on the Help page.
Like Us: Rdio is on Facebook. Like Rdio to get news on the latest updates—new music, features and contests (like the GaGawesome one happening now). Join in on the fun and post on our Wall if you have questions, praise, or feedback.
Build It: If you’re creating something using Rdio’s API, there are several ways you can ask questions—check out the Developer Forum, join the Rdio API Google Group (which is where you’re likely to get the quickest reply), or follow @RdioAPI on Twitter.
Have a question about something? We want to hear from you, and now you know what to do.